Infinite Login Loop

[deen1982]

Hello all,

We recently started getting login problem in our board. Even if the user gets logged in, they get logged out randomly when they navigate.

To put more detail, here it is:

Step1: User fills credentials and clicks "Log in"
Step 2: User gets redirecting screen with message, "Redirecting.. Thank you for logging in, user"
Step 3: Forum returns to login page again.

I browsed through possible solutions and nothing worked out.
Here is the most suggested solution:
settings- options- Cookies and HTTP Header Options :
Session Timeout = 1200
Path to save cookies = '/'
Cookie Domain= (blank) or ".domainname.com" (tried both, didn't work)

[PS: changing skin from Zen Heat to Default lets user inside the board, but again logs out while navigating through forum]

This login loop is infinite and user traffic is drastically falling, any help is much appreciated.

[Dave]

This also happens with all of your plugins disabled?

[deen1982]

Originally Posted by Dave

This also happens with all of your plugins disabled?

Yes I have disabled every plug-in, cleared browser cookies and tried again. Even then I get the same issue .

[Seven Skins]

You car try this...

1 - redirect all users to your domain with or without www .. using .htaccess

Redirect non-www to www 
RewriteCond %{HTTP_HOST} ^yourdomain.com [NC]
RewriteRule ^(.*)$ http://www.yourdomain.com/$1 [L,R=301]


Redirect www to non-www 
RewriteCond %{HTTP_HOST} ^www.yourdomain.com [NC]
RewriteRule ^(.*)$ http://yourdomain.com/$1 [L,R=301]

2 - Set this settings like below.







3 - Change cookie prefix via config.sys file.





.

[deen1982]

Originally Posted by Seven Skins

You car try this...

1 - redirect all users to your domain with or without www .. using .htaccess

Redirect non-www to www 
RewriteCond %{HTTP_HOST} ^yourdomain.com [NC]
RewriteRule ^(.*)$ http://www.yourdomain.com/$1 [L,R=301]


Redirect www to non-www 
RewriteCond %{HTTP_HOST} ^www.yourdomain.com [NC]
RewriteRule ^(.*)$ http://yourdomain.com/$1 [L,R=301]

.

First of all, thank you for a detailed reply seven skins.
there are so many .htaccess , which one should i edit?
For now I am going to backup and edit ".htaccess-b" found in /public_html/
http://www.grantimage.com/images.php/i3657_doubt.png

[RichieBoy67]

It is .htaccess in your public_html directory.

public_html/.htaccess

[Lynne]

Did you make sure to clear your cookies and browser cache after changing the settings and then trying to login again?

Try using the default style, set your cookie domain properly (to ".domainname.com"), then clear your browser cookies and cache and then login and see if the site works correctly.

[deen1982]

Originally Posted by RichieBoy67

It is .htaccess in your public_html directory.

public_html/.htaccess

I have edited that file only. no improvements

--------------- Added [DATE]1475746666[/DATE] at [TIME]1475746666[/TIME] ---------------

Originally Posted by Lynne

Did you make sure to clear your cookies and browser cache after changing the settings and then trying to login again?

Try using the default style, set your cookie domain properly (to ".domainname.com"), then clear your browser cookies and cache and then login and see if the site works correctly.

changed style to "default" skin from AdminCp, set cookie domain to ".domainname.com" , cleared complete data in broswer from beginning of time, even then didn't work :-/

--------------- Added [DATE]1475747050[/DATE] at [TIME]1475747050[/TIME] ---------------

This issue started all of a sudden without any site level modifications from my side. Will there be something to do with hosting service provider?

[Seven Skins]

You have to do all three steps I mentioned then it may work.

[Lynne]

Have you asked your hosting provider if they changed anything on the server at about the time that this problem started?