Paid subscription not working.

[AFemaleProdigy]

Hello,

I have a number of paid subscriptions that I just created. I set the subscriptions to change primary group to a custom group I created. Everything worked fine one time and now the process isn't working anymore.

I go to the payments.php page, get through adding the credit card testing info and submit, vB says payment processes fine, but when it redirects me back to the payment page it is not showing the new paid subscription information. The page looks as though nothing happened.

I also get email confirmation from Authorize.net for the test payment with no problems. It says payment was processed.

The user's primary usergroup is also not changed as it should. Admin cp confirms that no changed were made to the user.

This happens regardless of whether it's a registered user or an admin trying to pay for a subscription.

I do not have any plugins or mods installed. I have a custom style, but even if I switch back to default, it had no effect and it still doesn't work.

Subscription is active and usergroups have permission to subscribe.

Any ideas what the problem could be?

[Marco van Herwaarden]

I suggest you open a support ticket regarding this.