1 member can't get into the site

[Mellymonster]

Hey,

I have a member who cannot get into the site, we did move to a new host today, and as far as I know she is the only member having this problem, she is seeing the offline message and when she logs in she is still seeing this. I told her to clear her cookies and cache, and she is still seeing it... Is this something on her end, or something that we might have done wrong? Like I said, as far as I can tell, she is the only member seeing this.

Thanks,
Melly