6 weeks after I paid for vBulletin and members can still NOT reply to posts in thread

[singa]

Hi

6 weeks and I am so stressed with this awful vBulletin board. Had SMF before never had a problem except for the spammers that managed to get in. But setting it all up, never ever a single problem.

Now with vBulletin, 6 weeks, that's right six full weeks. I have tried everything in the user groups, permissions, I checked everything. To no avail. It just doens't work.

Emailing the people at vBulletin or submitting a ticket; I get a sarcastic reply to make me look stupid or they're quick to send me to vbulletin.com's forum and there the same people are quick to send me vbulletin.org. The designers of vBuletin are the most unhelpful bunch I have come across. They hate dealing with non techs like myself. And yes, I have read their manual a dozen of times!

Anyone with a little advice. I REALLY tried everything. Somewhere there is a problem. If only I knew what it was.

Thanks


Below the reply registered memebers get:

Jay4, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

[blind-eddie]

Then you missed something in your permission edits for that usergroup, I will help you if you want.
PM me your site url with a temporary admin access account login info, with full privs & I will look through it for you & inform you what you need to do to to correct the issues you are having.

I have helped a many members here with some of their site issues.

[R1lover]

You can't really get mad at vbulletin because you can't read the manual and understand it can you? lol Just pay someone to help you, or use the guy above to help.

[lasto]

6 weeks LOL - if 6 hrs had passed and i still could`nt solve it i would of got someone in to help.

[GSeybold]

I'm the worst newbie tech knob ever and I can actually help with this. LOL

Don't give up singa, it's probably something super small that you've overlooked.

I've been there and done that many times. What helps me is stepping away from the computer for a few hours, come back with a fresh mind and set of eyes. Then I usually spot the problem which inevitably is something I missed or screwed up.

Gabby

[UKBusinessLive]

Originally Posted by blind-eddie

Then you missed something in your permission edits for that usergroup, I will help you if you want.
PM me your site url with a temporary admin access account login info, with full privs & I will look through it for you & inform you what you need to do to to correct the issues you are having.

I have helped a many members here with some of their site issues.

What a great guy Nice one Eddie

[buileminh]

Really n00b. If I have time, I will help you. Default setting of vB allows registered member to post threads and replies.

[UncoderMom]

Dont give up! VB has a huge learning curve. Especially the permission settings.

[singa]

Originally Posted by UncoderMom

Dont give up! VB has a huge learning curve. Especially the permission settings.

Right on. 8 weeks now and still the issue, probably very small, remains unresolved. I will pay a guy who says he runs a vBulletin forum to come and look at it. Many of my IT savvy friends from the UK have had a look and they too couldn't figure it out. One of my friends works in a big company and has a degree in IT, he couldn't firgure it out either...

Had I known it's such an advanced board I would not have bought it. But I have to be careful what I say here because most of you appear to big time fans of vBulletin......

There is a problem somewhere within the user groups, permissions etc. whatever... I looked and looked, read and reread the manual but...

I think what the makers of vBulletin forget is that not everyone is tech savvy. I think that this "usergroups" or whatever they call it, is extremely confusing and very difficult to understand. If Jelsoft continues to target tech savvy buyers only then soon some company will jump in and start selling much more user friendly forums.

Most boards have forums and settings to set up those forums with; vBulletin has sooooooo much more stuff to it or things that you can do with it that it is definitely not for the every day Joe and Jane, it's simply very very confusing.

Yes, vBulletin is very secure, and that is the reason I ditched the old Simple Machine Forum, and bought vBulletin, but it is definitely not not a user-friendly forum... no offence.

By the way, I am not a native speaker, so for the ones who may want to have something to say about my writing style, I'd say: DON'T.

[blind-eddie]

A few people here have offered to help you out with your issue. Apparently you have not taken anyone up on the offer. For you to come here and rant about your inabilities to run a vbulletin site is not Jelsoft's fault. You need to go to vbulletin.com & take this up with them again and this thread needs to be closed.