Email Confirmation Problem

[Sothside40]

For some reason people say they are not receiving the email confirmation.So they make a new name and try again.Is there a way to make sure the confirmation is getting sent? And is there an easy way to delete these double users?

Thanks for the help.

[Bradley_Wint]

Did it work before?

I'm gonna assume your mail server is a bit backed up at the moment. This occasionally happens with my server as well. Talk to your network admin to check the status of the mail processing.

If that's not the problem, maybe it's your SMTP settings may be not configured properly.

[Dismounted]

Check if emails can be sent using the function under Maintenance > Diagnostics.

[kingmotox]

i have this problem sometimes i think people spam filters block incoming forum emails.

[Sothside40]

Well i have 807 members and i have 197 Users Awaiting Email Confirmation

most of these unconfirmed users have similar registered accounts, they tell the person that reffered them that they never recieved their confirmation email

i was just wondering why there are so many unconfirmed users, especially if they sign up quick and confirm another account right after they figure out the first one didnt work.

[Dismounted]

Have you tried my suggestion?

[Sothside40]

i did that last month and yeah it worked and it still works too..