Importing Product time-out question

I read on the other thread that you say it can take lots of time to import the product. I have 3,000 members. It's been about 3 hours and it still says "Importing Product." However, I've also been away from my machine, and noticed I had to log-in to the Admin CP again when I went to open the Forum Manager in a new window.

So how long should it take for 3,000 members. And if I close the window (where it's supposedly importing) can I re-import the product again without it messing things up?

Thanks in advance.

After 6 hours, I shut off the screen, and tried it again. I have been keeping the AdminCP active, but it's already been 1.5 hours.

[CMX_CMGSCCC]

It should not take that long, it took me about 1-2 minutes for 200,000 users in my test forum.

It should not be taking that long.

Maybe I could get access to ur forums and see if I can figure out the issue?

If so, send me the details via PM.

-CMX

[BabyNameAddict]

Thank you for your reply.

I was using Firefox, and I think that was why. When I tried importing it in Explorer, I could see it was doing something, as the scrollbar got smaller and smaller. I thought that was enough to keep the Admin CP active, but apparently not. So an hour was not enough.

I tried it again this morning, and after 10 minutes or so the yellow :'s stop, and it's just blank, but still making the scrollbar smaller. However, I did access another element in the AdminCP (hoping to keep it "active") so I wonder if this might have "interrupted" the process.

So I will try it one last time in Explorer, but without accessing any other element in the AdminCP (in another window). If it doesn't install within a few minutes, I will contact you.

Thanks! :squareeyed:

[CMX_CMGSCCC]

It should have printed the messages on the screen about what it was currently doing as I have flushed the cache out with the printing, but I never tried the update from firefox, maybe the flush doesnt work properly with firefox, but that shouldnt cause it to not work. Soon as it finishes importing the product, it should auto redirect fine.

And great, let me know how it goes in IE.

-CMX

[BabyNameAddict]

I had the old eStore, which must have been updated in the last day or two, which is why it wasn't working.

I've gotten it as far as "cleaning up the settings" and it just sat there (after 20 minutes). So I closed the window and tried it again. Same thing, is just sitting there.

I am going to try one more thing before giving up :nervous:

[CMX_CMGSCCC]

Here's the code..

// always unset the old vbBux / vbPlaza version number
vbplaza_printf("<p>Cleaning up the settings ... ");
unset($vbulletin->options['vbbuxplaza_version_number']);

// rebuild the vbplaza datastore
require_once(DIR . '/includes/functions_vbplaza.php');
vbplaza_update_datastore(true, '', '');

// rebuild the bitfields
require_once(DIR . '/includes/class_bitfield_builder.php');
vB_Bitfield_Builder::save($db);
build_forum_permissions();
vbplaza_printf("Finished.</p><p><b>ALL DATABASE UPDATES COMPLETE!</b></p>\n");

The only possible way I could see it failing is it you did not upload includes/functions_vbplaza.php, as the rest of the code is to fix bitfields.

I'll add code to the next version to verify that functions_vbplaza.php is included!

-CMX

[BabyNameAddict]

I rebooted and tried it again and it still got stuck at "cleaing up settings." I did upload includes/functions_vbplaza.php (just checked to be sure).

Thanks for the code - but where do I put it?

Thanks :nervous:

[CMX_CMGSCCC]

If it got that far, it should be installed fully minus "rebuild datastore" and "rebuild bitfields".

Both of which you can run in the Admin CP, so remove the bits of code above from the product XML file and it should finish installing properly.

-CMX

[BabyNameAddict]

Thank you for your reply.

I looked everywhere in the Admin CP and don't see anywhere that I can run "rebuild datastore" and "rebuild bitfields."

As for removing the bits of code, do you mean all three sections you posted, or just the last two sections? So I remove that and import it again? I can do this, I am just not sure about how/where to run the "rebuild datastore" and "rebuild bitfields."

[MorrisMcD]

I had the same issues you had initially.. But I got impatient after like 20 min.. lol

I rebooted my server and reimported it (it worked) and I have been running for 15 hours or so smoothly.. Never did anything else... /shrug