Help! Huge email issue!

[seodev]

So I just finished migrating to a new server...

I have a small forum located at getdistracted.com

The server is not sending out any email what so ever.

I tried creating a mail account for the domain and adding it to the vbulletin options -> email options and it didn't work. I contacted the server's technical helpdesk, and they feel it is a software configuration which they cannot support.

Help! What could be the problem?!

--------------- Added [DATE]1244387556[/DATE] at [TIME]1244387556[/TIME] ---------------

I am being kind of broad here...

I followed the instructions here and I am still having no luck.

I am getting no errors, it says it completes successfully... yet I get no emails on any of the 5 accounts I registered for testing. I also have fun the email diagnostics on my own personal account and I am seeing no emails.

What should I check?

I read something about php.ini being a possible culprit... but I can't seem to find that file anywhere in any of my site files. Suggestions?

[DGF]

Originally Posted by seodev

So I just finished migrating to a new server...

I have a small forum located at getdistracted.com

The server is not sending out any email what so ever.

I tried creating a mail account for the domain and adding it to the vbulletin options -> email options and it didn't work. I contacted the server's technical helpdesk, and they feel it is a software configuration which they cannot support.

Help! What could be the problem?!

--------------- Added [DATE]1244387556[/DATE] at [TIME]1244387556[/TIME] ---------------

I am being kind of broad here...

I followed the instructions here and I am still having no luck.

I am getting no errors, it says it completes successfully... yet I get no emails on any of the 5 accounts I registered for testing. I also have fun the email diagnostics on my own personal account and I am seeing no emails.

What should I check?

I read something about php.ini being a possible culprit... but I can't seem to find that file anywhere in any of my site files. Suggestions?

i have the exact same problem

any help anyone?

[snakes1100]

You need to check your server logs, if this is a dedicated/vps server, check /var/log/ mail log file, as systems vary by many factors, the mail log can have any number of names.

If its a shared vhost server, email/call your host.

[DGF]

Originally Posted by snakes1100

You need to check your server logs, if this is a dedicated/vps server, check /var/log/ mail log file, as systems vary by many factors, the mail log can have any number of names.

If its a shared vhost server, email/call your host.

it is servage server and they said that it was a problem with vbulletin

[snakes1100]

Well even if it is a servage server, that dont tell anyone if its a vps/dedicated or a shared vhost server?

If your host knows what the issue is, then tell them to fix it or tell you what exactly the issue is.

[DGF]

Originally Posted by snakes1100

Well even if it is a servage server, that dont tell anyone if its a vps/dedicated or a shared vhost server?

If your host knows what the issue is, then tell them to fix it or tell you what exactly the issue is.

they just told me to refer to vbulletin for help, and checked the dns an ip nothing more

[snakes1100]

ok, well post at vbulletin.com for support then.

[DGF]

Originally Posted by snakes1100

ok, well post at vbulletin.com for support then.

ok, thank you very much. :-)

[Marco van Herwaarden]

You will get the same response at vB.com. Without the exact error message as in the logfile, they can not help you with something that is most likely a server config issue.