Lack of Support?

[G-man]

I have been waiting for a helpful response from Abe1 in regards to the Thank You Mod for almost a week now. I even donated via paypal to help expidite his response. I have emailed him, PMed him and not a single word from him.

Realistically there needs to be some sort of system in place like they have at RentaCoder where members can place money in escrow until the coder writer has gotten back with them and answered their question. To arbitrarily allow coders to take money from the membership and not provide even the most basic support for their codes seems a little wrong.

Sorry for the rant. I just have thousands of members up jumping on me over the loss of their "thank You" system that crashed.

[WEBDosser]

what was the problem with the hack?..

[RLShare]

They do not allow you to charge for a mod posted here. You DONATED for something you didn't have to, and your thinking rather Illogically. A donation system is nowhere near paying for support even if that was YOUR intention when you donated.

[Opserty]

Note also: We have a section for Paid Requests. It may have been more appropriate for you to have used this instead of sending a Donation.

"Rentacoder" is exactly what it says on the tin, you pay money for someone to do something for you. We are a free modification site and as RLShare stated the money you gave was a Donation not a Payment.

To arbitrarily allow coders to take money from the membership and not provide even the most basic support for their codes seems a little wrong.

I believe you donated the money, I don't remember you stating that money was requested from you.

[Brandon Sheley]

just a note, and I don't know abe
but just because you donate some money, doesn't make his/her time become available any quicker

Donating money is a gift, a thank you - it does not guarantee any additional support. (We don't require modifications to be supported either.)

If you are having problems, we suggest you post them in the modification thread. That way, if the coder is unavailable, there is always a chance that someone else may be able to help.

There's really nothing the staff can do if a coder becomes unavailable or suddenly stops supporting his modifications.

[Zachariah]

True, True the donation is great, but time is another thing, some people disappear for months to years @ a time on personal projects (real life other than code).

Shoot a e-mail now and then and/or drop a few posts in related threads, there may be others with answers. Move on and disable that part of the site until it can be fixed. Do not let a glitch stop progress.

Never give up never surrender !

[Digital Jedi]

And doing all the things you can do to contact a person isn't any guarantee that this person is available to contact you back. As was suggested, he might lack free time to respond, he might be ill, he might be on extended leave, he might have a real job demanding more of his time, he might be under pressure from his wife to spend more time away from the computer. You just never know, and sending money just isn't going to adjust those circumstances, especially that's not the intention of the system.

[Dean C]

Nice idea though. If you sent me a donation to get support with one of my mods, I'd probably help you quicker The reality of things is that a lot of us have day jobs, or studies which take up all of our time. It was great being a low-key student with hardly any worries and plenty of time to code random things, but alas once real life takes over and the responsibilities that come with it begin to overwhelm us, giving support to people who rarely take their hand out their pocket to say thanks becomes less appealing. I've released 10s of 1000s of lines of code here, and if you check back to my earlier days here I've probably helped 100s of people with their problems not-related to my mods too. And you know what? I've only ever got one donation

So alas, I am sure the reason that Abe1 isn't responding to you is either for the same reasons I don't check my mod threads anymore, or that (s)he simply is too busy to get back to you

[AdrianH]

If I remember correctly Abe travels on business some weeks so he is not able to give an immediate response at all times.

If you post a problem in the forum he will reply when able to..........