Go Back   vb.org Archive > vBulletin 3 Discussion > vB3 General Discussions
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Display Modes
  #1  
Old 06-05-2007, 07:49 PM
Devil Woman Devil Woman is offline
 
Join Date: Jul 2005
Location: England
Posts: 390
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default Problems With Activation Email

Hi, I have recently started having problems with members not receiveing activation emails when they register, however the only email address that are having the problem is googlmail and gmail, I am wondering if anyone else is getting this problem or has had this problem recently and knows of a way it can be resolved?

Thanks.
Reply With Quote
  #2  
Old 06-06-2007, 09:26 AM
Dismounted's Avatar
Dismounted Dismounted is offline
 
Join Date: Jun 2005
Location: Melbourne, Australia
Posts: 15,047
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Have you checked for any bounced mail?
Reply With Quote
  #3  
Old 06-16-2007, 06:05 PM
Devil Woman Devil Woman is offline
 
Join Date: Jul 2005
Location: England
Posts: 390
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Yes I have but haven't received any, I have also had a new member today who joined with a comcast email address and he had the same problem.

After taking a look at the primary users under my users awaiting email activation it looks like I am having a big problem with my activation emails but I can't understand why

Any help is appreciated.
Reply With Quote
  #4  
Old 06-17-2007, 04:16 AM
Dismounted's Avatar
Dismounted Dismounted is offline
 
Join Date: Jun 2005
Location: Melbourne, Australia
Posts: 15,047
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Are the emails in the spam folder?
Reply With Quote
  #5  
Old 06-17-2007, 10:12 AM
tobybird's Avatar
tobybird tobybird is offline
 
Join Date: Jul 2006
Posts: 374
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

^ That has been my experience with this issue. Try modifying the subject title of your message. Search Phrases for the variable: activateaccount

Also this may help: http://www.vbulletin.com/docs/html/troubleshoot_email
Reply With Quote
  #6  
Old 06-17-2007, 02:02 PM
Devil Woman Devil Woman is offline
 
Join Date: Jul 2005
Location: England
Posts: 390
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

I have actually asked the members that have contacted me about not receiving the activation email and I have asked them to check the spam folder but they haven't recieved anything even when I have resent them.

Thanks for the above info tobybird I will take a look and see if I can find the problem.

I have done everything it says in the troubleshoot email above and nothing seems to be coming through as regards activation emails, I have registered an account to see if I get the problem and I have done no email in inbox or spam box at all, but when I do a test email from the maintanence it's working fine and I recieve the email and I don't get an error, I have checked all settings to ensure I haven't missed anything off but all settings seem fine.

Any help is greatly appreciated.

Thanks
Reply With Quote
  #7  
Old 06-18-2007, 06:33 AM
Dismounted's Avatar
Dismounted Dismounted is offline
 
Join Date: Jun 2005
Location: Melbourne, Australia
Posts: 15,047
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

What hacks do you have installed?
Reply With Quote
  #8  
Old 06-18-2007, 08:48 AM
Devil Woman Devil Woman is offline
 
Join Date: Jul 2005
Location: England
Posts: 390
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Quite a few

Arcade
Photoplog
Horoscopes
Vbookie
Inferno VBshout

The ones I have recently installed are the horoscopes, Welcome Panel Template Rewrite and NoSpam!

Thanks
Reply With Quote
  #9  
Old 06-18-2007, 11:29 AM
Dismounted's Avatar
Dismounted Dismounted is offline
 
Join Date: Jun 2005
Location: Melbourne, Australia
Posts: 15,047
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

I don't see any that may conflict, apart from NoSpam!, have you tried disabling it?
Reply With Quote
  #10  
Old 06-18-2007, 06:10 PM
Devil Woman Devil Woman is offline
 
Join Date: Jul 2005
Location: England
Posts: 390
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

I have disbaled NoSpam! and I am now getting the activation emails through so it must be that conflicting with the activation emails.

Thanks for all the help it's greatly appreciated
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:29 AM.


Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2025, vBulletin Solutions Inc.
X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.07350 seconds
  • Memory Usage 2,253KB
  • Queries Executed 13 (?)
More Information
Template Usage:
  • (1)SHOWTHREAD
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (1)ad_showthread_beforeqr
  • (1)ad_showthread_firstpost
  • (1)ad_showthread_firstpost_sig
  • (1)ad_showthread_firstpost_start
  • (1)footer
  • (1)forumjump
  • (1)forumrules
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (1)navbar
  • (3)navbar_link
  • (120)option
  • (1)pagenav
  • (1)pagenav_curpage
  • (1)pagenav_pagelink
  • (10)post_thanks_box
  • (10)post_thanks_button
  • (1)post_thanks_javascript
  • (1)post_thanks_navbar_search
  • (10)post_thanks_postbit_info
  • (10)postbit
  • (10)postbit_onlinestatus
  • (10)postbit_wrapper
  • (1)spacer_close
  • (1)spacer_open
  • (1)tagbit_wrapper 

Phrase Groups Available:
  • global
  • inlinemod
  • postbit
  • posting
  • reputationlevel
  • showthread
Included Files:
  • ./showthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/functions_bigthree.php
  • ./includes/class_postbit.php
  • ./includes/class_bbcode.php
  • ./includes/functions_reputation.php
  • ./includes/functions_post_thanks.php 

Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • showthread_start
  • showthread_getinfo
  • forumjump
  • showthread_post_start
  • showthread_query_postids
  • showthread_query
  • bbcode_fetch_tags
  • bbcode_create
  • showthread_postbit_create
  • postbit_factory
  • postbit_display_start
  • post_thanks_function_post_thanks_off_start
  • post_thanks_function_post_thanks_off_end
  • post_thanks_function_fetch_thanks_start
  • post_thanks_function_fetch_thanks_end
  • post_thanks_function_thanked_already_start
  • post_thanks_function_thanked_already_end
  • fetch_musername
  • postbit_imicons
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • postbit_display_complete
  • post_thanks_function_can_thank_this_post_start
  • pagenav_page
  • pagenav_complete
  • tag_fetchbit_complete
  • forumrules
  • navbits
  • navbits_complete
  • showthread_complete