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Old 09-07-2010, 05:56 PM
gmata gmata is offline
 
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Default Blank Forum Page PLEASE HELP!!!
Hello,

I am the owner of www.pistolerosdelmar.com and as of today i haven't been able to log into my website, i have tried from several places with no succes.

I have conctacted vbulletin ticket support and they advised me to do the Blank page trouble shooting, but honestly i am not very familiar how to do most of the steps on the trouble shooting.

Also i cannot even log in into my Admin, i have not done any changes and everything was working perfectly untils this morning, i am the only administrator so nobody did any changes either.

I have checked the error Log from my Server and this is what i got.

Code:
2010-09-07 13:51:26.641 [INFO] [189.252.19.250:54100-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:49:01.283 [INFO] [189.252.19.250:54097-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:47:00.013 [INFO] [189.252.19.250:54086-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:46:29.011 [INFO] [95.108.240.252:65338-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:46:14.668 [INFO] [189.169.254.11:18130-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:44:58.481 [INFO] [189.252.19.250:54076-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:43:43.109 [INFO] [189.148.27.39:58795-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:42:57.075 [INFO] [189.252.19.250:53966-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:40:55.812 [INFO] [189.252.19.250:53764-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:39:32.674 [INFO] [95.108.240.252:58869-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:39:08.104 [INFO] [189.169.254.11:18033-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:38:54.520 [INFO] [189.252.19.250:53569-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:38:05.309 [INFO] [189.172.93.196:22091-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:37:01.114 [INFO] [95.108.240.252:61948-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:36:53.329 [INFO] [189.252.19.250:53477-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:36:04.012 [INFO] [189.172.93.196:22090-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:34:54.752 [INFO] [189.148.27.39:58684-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:34:45.166 [INFO] [189.252.19.250:53474-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:34:44.615 [INFO] [95.108.240.252:49390-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:34:02.757 [INFO] [189.172.93.196:22087-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:32:43.902 [INFO] [189.252.19.250:53463-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:32:41.318 [INFO] [95.108.240.252:54118-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:32:01.038 [INFO] [189.172.93.196:22084-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:31:29.204 [INFO] [95.108.240.252:63588-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:30:37.774 [INFO] [95.108.240.252:53828-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/404.shtml] 
2010-09-07 13:30:37.774 [INFO] [95.108.240.252:53828-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/robots.txt] 
2010-09-07 13:29:59.754 [INFO] [189.172.93.196:22081-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:29:10.509 [INFO] [189.148.27.39:58486-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:25:28.118 [INFO] [189.172.96.26:50072-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:21:29.018 [INFO] [95.108.240.252:57752-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:21:19.620 [INFO] [208.65.73.200:14739-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:19:53.403 [INFO] [189.148.27.39:57889-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:19:08.085 [INFO] [189.172.163.78:12153-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:14:28.629 [INFO] [95.108.240.252:53292-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:13:35.400 [INFO] [189.148.27.39:57803-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:09:35.097 [INFO] [207.46.13.86:43945-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/404.shtml] 
2010-09-07 13:09:35.097 [INFO] [207.46.13.86:43945-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/robots.txt] 
2010-09-07 13:09:27.016 [INFO] [95.108.240.252:59331-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:05:26.441 [INFO] [95.108.240.252:54241-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:05:08.011 [INFO] [200.93.182.140:63954-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:02:26.305 [INFO] [95.108.240.252:55225-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 13:01:41.470 [INFO] [189.148.27.39:57481-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:59:26.114 [INFO] [95.108.240.252:55447-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:56:56.103 [INFO] [95.108.240.252:58178-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:54:40.241 [INFO] [95.108.240.252:63278-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:52:36.893 [INFO] [95.108.240.252:52386-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:49:49.757 [INFO] [72.50.31.204:61388-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:49:27.214 [INFO] [189.133.217.95:1336-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:46:20.227 [INFO] [189.149.118.110:25686-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:44:54.602 [INFO] [193.153.54.139:14243-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:42:56.322 [INFO] [189.148.27.39:57045-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:40:44.604 [INFO] [190.41.143.68:14647-1#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:40:22.800 [INFO] [189.148.27.39:57039-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml] 
2010-09-07 12:37:33.975 [INFO] [95.108.240.252:55863-0#APVH_pistolerosdelmar.com] File not found [/home/pistoler/public_html/408.shtml]
Please i need help as soon as possible if someone could help me i could provide with passwords and anything necesary to resolve this problem.

Thanks!
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  #2  
Old 09-07-2010, 07:04 PM
Lynne's Avatar
Lynne Lynne is offline
 
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Did you disable all your plugins via the config.php file like adviced on that page? Turned on display errors? Increased the memory limit? Reuploaded all the default vbulletin files?
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  #3  
Old 09-07-2010, 07:12 PM
gmata gmata is offline
 
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No i haven't i am totally lost i can't even find the configure.php file, i do not know where are the default vbulletin files, where can i get them from?
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  #4  
Old 09-08-2010, 12:41 AM
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BirdOPrey5 BirdOPrey5 is offline
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You need to have FTP access to your site... You can download your config.php file from your /includes/ directory (/forums/includes/ if your forums are installed in the forums folder)...

You can edit that file and re-upload it to disable all plugins.

If you need the install files again you can download them from your vbulletin members area at vbulletin.com - make sure you download the same version you are using now.
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  #5  
Old 09-08-2010, 01:01 AM
gmata gmata is offline
 
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I have done all that and still not working
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