Quote:
Originally Posted by Tim Skellett
I've often seen this theory, but I can't say that I think it's valid. Demanding that staff bend over backwards in the face of what are mere personal attacks is a kind of "Blame the victim" POV that in my experience only leads to more attacks. It's also very unfair indeed; if someone -- anyone, including admin, coders, mere members --- makes unprovoked and unnecessary personal attacks,....
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I don't think I said anything about personal attacks, rather
public attacks, and I guess I should clarify so that you don't think I mean unprovoked. What I was trying to describe does not compare to the situation you've painted. In the situation you've put forth, then yes, there's no need to give attention to a user such as that.
I was more going for a situation like what I see happening here now. Many people upset over double standards, mishandling of small situations causing escalation, inablity to be objective, and ego trips by admins/mods. They should be held to a higher standard, that's part of the job. They no longer represent just themselves but a company (to some point) and a community. What I'm trying to describe should be common-sense practice, but apparently has been overlooked because of hurt feelings and bruised egos.