Quote:
Originally Posted by amykhar
And, if somebody were to offer me a free one, I certainly wouldn't expect them to help me install it, use it, or repair it if it broke.
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Interesting freezer analogy.
Not everyone will make that assumption with hacks. In fact, I'll go one step further and suggest that most users
expect support to be given by the authors. People will have questions regardless of what the author states and it shouldn't stop other people from helping if they can.
Now there is a (supported) checkbox for authors to click but it simply does not grab the attention of the users. Would it be practical for hacks to be separated into 2 categories: Supported and Non-Supported? A second suggestion is an agreement that must be clicked by the users before they have access to non-supported hacks. These are just two examples.