Its just as easy to return the PM requesting they post in the thread. Most 'seasoned' (with salt) users don't use a PM unless its urgent as they can see that support is a community concept.
Saying that, you can't expect everyone to be physic and already know that. Generally cutting them some slack is usually enough.
On that note, I have ignored PMs before simply because I didn't have the time to respond. They most likely thought I was a right ass. Then again. I suppose on some level I am
Everyone just needs to cut everyone else some slack and realise we all have lives (well, you guys do. I'm still working on that one). It's my next release: Geek Excellent Life Getter (or GELG for a short, punchy, clique' 'in the know' acronym). Sadly it will only be a commercial enhancement. So there.