[Ntfu2]

Originally Posted by noppid

A PM for support is selfish. It wastes time and it contributes nothing to the thread. If we answer and later someone else has the same problem, "We" have to do the support again.

There is no argument someone looking for help can use to justify trying to get free support personally that should reflect badly on a coder.

This thread is one of the reasons why the coders around here feel unappreciated. People whining because they didn't get free personal attention.

The spirit of the org is supposed to be, here's a starting point, run with it. NOT, coders are here for you to use as free labor as you learn to code or build a business.

The org is not the only place to learn to code. Stop putting that on these folks shoulders like it is and you are entitled. There are no guarantees here either, never will be. Not for support, not for quality.

Can any of you get the idea that charity begins at home?

Originally Posted by MPdev

In general, I would prefer that users ask for support in the thread which the mod is stored; why? you might ask. Well, others can then benefit from the help, others may have an answer and the user could get a faster answer and I really don't consider "support" on a free modification to be one-on-one kind of thing. Waiting for a reply from me for a question which has already been addressed or can be addressed by the community faster only increases the chances that you will be disappointed.

2 minutes for every PM can add up if every user felt that their question needed to be handled by PMs.

Why not just ask your question in the thread?

What these guys said

and

Alot, of coders refuse to answer support PMs, getting all mad and stuff because someone wouldnt have a nice 1 on 1 support session with you for something that is probably user error to begin with is assine.