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Old 04-27-2006, 02:00 PM
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moonclamp moonclamp is offline
 
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Default Problems with a hosting company

I am having problems with my hosting company.

I keep suffering mySQL disconnections and the hosting company are blaming my forum rather than their server.

This was the latest email I had from them

Quote:

Dear Paul,

There is not a problem with the MYSQL server, we use the latest version of MYSQL and the server is powerful enough to handle your account. The problems Lies somewhere in your coding which is causing an internal loop and not closing sessions. Hence overloading the server and causing the crash.
Can anyone explain what "internal loop" means? I have VB 3.5.0 with numerous hacks and mods including all of VBadvanced. We have 600 members with an average of 20 users online at any one given time. Is there any possibility it could be a hack causing this?

However ... I also have a similar site, not as busy, but with far more hacks ... This is on a different server with the same host but never suffers disconnections.

Any idea how to proceed? They've already suspended my account once and I really don't want them to do it again. Unfortunately the domain was registered with them as part of the package so I fear that moving will end up a bit of a pain in the backside.
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