I've been spending most of the last couple days browsing this site and adding mods to my new vBulletin forum, and I must say that there are some really brilliant people doing some really cool stuff around here.
I honestly cannot believe that not one person has been able to figure out how to put a member's first name into an email. I know that many forums thrive on anonymity and funky usernames, but for more professional communities that prefer to use real names, personalized communications can be a very important marketing tool. I can't believe that no one else can see the importance of this.
Andrew
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