Just to let you know that the PM isn't quite working...
PHP Code:
// send a PM to all those users
while ($userinfo = $db->fetch_array($updatequery))
{
sendprivatemessage ($userinfo, 'The following ticket has been updated:[URL]'.$vboptions[bburl].'/helpdesk.php?do=ticket&tid='.$_REQUEST['tid'] . '[/URL]', 'HelpDesk Ticket Update');
}
I went ahead and edited it for me.
PHP Code:
// send a PM to all those users
while ($userinfo = $db->fetch_array($updatequery))
{
sendprivatemessage ($userinfo, 'The following ticket has been updated:[URL]'.$vboptions[bburl].'http://xyztraining.com/helpdesk.php?do=ticket&tid='.$_REQUEST['tid'] . '[/URL]', 'HelpDesk Ticket Update');
}
Thanks,
Paul