[gcphost]

Only thing thats broke is Usergroup Settings > Managed > the saved settings do not display correctly, you will need to re-select each item when you make changes, the settings ARE SAVED properly.

Departments > Usergroups:
This is the ID # of the group whom you want to manage the tickets, you must have this assigned for it to work properly and you also must have 'admininister access' to view the usergroup and overall ticket settings, not the way it should be but the only way I could get it for now (cause it works fine that way for me).

If you want to add additional user groups to have access you can modify the helpdesk wrapper template looking for:

<if condition="is_array($administeraccess)">

Then hard-coding your group ids, dunno if this works but something like:

<if condition="is_array($administeraccess) || $_REQUEST[usergroupid] == 'GROUPID'">

That might work to hard-code the groups, I didnt want to mess with redoing to much of his original code so I just hacked it up for admins only.


IT WORKS ON 3.5.4 BUT DOES NOT 'SUPPORT' IT
I hacked it up to get it loaded on 3.5.4, wasnt to much to it but its not 100% perfect so hopefully something official will be made soon, this thing is cool as ice.