I keep getting an error when trying to install your updated version of Help Desk... Any thoughts (see screenshot)
Here is the error I'm getting (as seen in screenshot)
Code:
Database error in vBulletin 3.5.4:
Invalid SQL:
INSERT INTO settinggroup (grouptitle, displayorder, volatile) VALUES ('helpdesk', '2000', '0');
MySQL Error : Duplicate entry 'helpdesk' for key 1
Error Number : 1062
Date : Monday, March 27th 2006 @ 01:11:33 AM
Script : http://xyztraining.com/admincontrol/helpdesk_install.php?do=install&step=3
Referrer : http://xyztraining.com/admincontrol/helpdesk_install.php?do=install&step=2
IP Address : ***.**.**.***
Username : Paul Fletcher
Classname : vb_database
Any thoughts? Happens during Step 3.
Thanks,
Paul