I've always gone with the unconventional approach. If someone's 'trolling', give them a place to do so where they don't annoy people. E.g. if somone keeps starting controvercial topics, it's important there's a controvercial topic forum. If someone keeps trying to post porn, make sure they're a hidden forum for porn.
It honestly don't believe in banning people who are labled as trolls, rather do my best to assimilate them and keep my other members happy.
Spammers on the other hand...
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