We've got three admins, and a rolling stack of 4 > 8 super moderators.
The admins are roughly:
1) Me... tech, bills, politics and last word
2) Treasurer (one person (me) shouldn't pay bills and manage incoming cash), and politics
3) Politics and sanity checks on making sure the first two don't get power happy
Then we have super moderators which we recruit quarterly from recommendations from the community made by PM to us 2 weeks before the start of a new quarter. This works great for us as it effectively means we're permanentely training new mods, whilst always having a fresh point of view. It also means that it's very very easy for us to non-politically get rid of a bad mod whenever one turns up, we just roll them off at the end of a quarter!
The hidden forums are structured thus:
Code:
Admin & Mods Forums
Admin Forum
Moderator Forum
Reports & Incidents
User Logs
The top level just being a container for the other two.
Admin forums is basically the 3 admins sorting out bills, tech stuff and anything ultra-sensitive.
The mods forum can be posted in, and is for non-incident stuff... basically questions on how to use the mod tools, policy, etc.
The Reports and Incidents room is auto-copied on reported posts, and centralises all incidents into one place. Mods record all activity in here, including our communications to the person who reported stuff and the people we take action against.
The User Logs room contains 1 thread per user that we have taken action against, it's a factual log of things we've done... and you just search for a user, and you have a record of all probations, bannings, warnings, etc that that user has received. We gradually increase the severity of our punishments, and use this room as a guide to what to do next. Slaps come first, perman-bans are very rare and are the last straw.
It all works really well. Though one thing I do want to ask other vb admins:
Do any of you publish a full log of your activity? Such as, who you ban, when and possibly even why?