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Old 02-19-2006, 07:55 AM
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fyjpm fyjpm is offline
 
Join Date: Oct 2005
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the diff is between eSupport and SupportSuite is just that SupportSuite has the LiveChat module built in but you can upgrade to this later if you ever wanted, so I just got the eSupport Suite

There are a few issues with LoginShare under certain situations...however there is a 3rd party solution is available to fix it (but it costs some $). See this thread for details:

http://forums.kayako.com/showthread.php?t=6259
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