[Diggazz]

Originally Posted by MorrisMcD

Works for me except one small thing.. Not really minor though...

On the ticket list, I see everything fine, except, what should probably be buttons for actions, I only see one button without anything written in it.. When I click it, it deletes the ticket.. No button for closing or reassigning or whatever..

Any ideas?

I have this as well

Plus

I have setup a category assigned an admin

Now I would assume that this function is here so when that category is sellected that admin would have the ticked assigned to them

however even if a category is selected by the person raising the ticket its still sits in the system as unassigned

If im on the wrong track here can you please explain the usage of categories

Thanks in advance