vb.org Archive - View Single Post - Add-On Releases - v3 Arcade

John · #**1247** 02-17-2006, 02:42 PM

Just to let everyone know, a new support system is up and running at http://www.v3arcade.com/support. It's staffed by two people (myself and another), and makes managing support a lot easier for me - I've been pretty lax when it comes to checking threads for support requests, this system organizes everything nicely.

You can also reply to support tickets via email, and even create new ones. There are two addresses for support:

help@v3arcade.com - General Enquiries
support@v3arcade.com - Technical Support

Bear in mind that if your email address isn't registered with v3Arcade.com your support tickets might take longer to be replied to, as it gets subjected to spam filtering and so on. Branding-free license holders get priority, but everyone should be answered within 48 hours.

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