Quote:
Originally Posted by MarcoH64
Official support is not given for forums that use modfications. It doesn't make a difference if it is a template change, a code edit, or a plugin installed.
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if that where the case. Why would vbulletin even include template systems and a product plugin system. You seem to sugges that vbulletin.com do not support your forum if you edit a template? That seems a little absurd.
They can of course refuse support if the product files are changed. But a plugin doesn't change a file. So if you are paying for the vb product and the support surely you should recieve the support for the product even if plugins are used.
An analog can be made with Avatars and Smileys. Do vb.com support forums with custom smileys?