[Jacqueline]

Originally Posted by the Sandman

OK, I've updated the plugin and made the changes to my Google Analytic goal tracker. I'll let you know how it works when my stats update.

Small error in the installation text wording - the COPPA instructions have 5 or 6 steps, not 4 or 5.

Thanks. I'll fix that after I hear back from you. I hope the update went well.

Originally Posted by the Sandman

Another question -

Are you sure that the last step we enter in the "Define Funnel" section should be the same as our goal entered in the step above that? The goal URL is already listed at the bottom of the funnel in the Define Funnel section. :ermm:

Sandman, Yes, it is needed in both places for full info.
The goal URL and the funnel are actually two different things. The goal URL is used for your goal conversion stats and is required. The funnel is optional and lets you see how many come into the funnel, where they leave from the funnel, and where they go to when they leave. If you do not have the goal URL in your funnel, you will not see how many made it to the end in your report.

Originally Posted by Kall

Quote:
Originally Posted by Elleth Faewen
Hi, Sandman.
Yes, coppa can require an extra step. There is a hook for the coppa form in the registration system. I currently have that hook there but disabled. I need someone using Coppa to test it, but have not had anyone with coppa turned on to test it yet.

It sounds like yours is different, though, having the first registration page be the date of birth. I will go take a look at adding this in.



Ah-ha! So that would explain why this never worked for me!

Actually, you should still see results with this regardless of your COPPA setting. The main difference being you miss an entry page in your funnel. The rest should still show up.
I am afraid that it is VB SEO. I did some checking at their forum to see if I could tell what might be happening. VB SEO is actually rewriting the URLs, so that could easily be causing the problem. Google is also looking for a URL rewrite, and either it is getting confused between the two, or perhaps the .htaccess changes for VB SEO is preventing Google's script from running.
I also saw that VB SEO has an option to turn on the basic google script for each page. That could conflict if you followed step #2 of the instructions, which is basically doing the same thing.

2. Add your Google Analytics code to the end of your head include template.
Replace the X's with the proper code for your account. "UA-xxxxxx-x"; To get your full code,
sign in to your Google Analytics account and click on "Check Status" for your domain.
Example screenshot: http://www.webadzone.com/images/headincludescript.gif

That's what I've found so far. Check your VB SEO settings and see if you turned on Google Analytics code. If you did, then remove the entry from #2 of my instructions and see if that makes a difference.