[erc]

Originally Posted by snakes1100

That is correct Paul, groupID 16 is the non-working ID group and is in the 'users' array.

        'users' => array( 2,16 ) , // vBulletin usergroups allowed standard access to chat.
        'mods' => array( 5,7 ) , // vBulletin usergroups allowed access as chat moderators.
        'admin' => array( 6 ) , // vBulletin usergroups allowed access as chat administrators.
        'banned' => array( 1,8 ) , // vBulletin usergroups banned from accessing the chat.
        'customer' => array( 0 ) , // vBulletin usergroups allowed access as customers (Live support mode only).

I'm having the same problem... Paul, you fixed it for this guy, do you remember what the problem was? Here is a link to the post:
https://vborg.vbsupport.ru/showpost....&postcount=561

I have a custom usergroup with an id of 56. Everyone who belongs to this group has it set as their primary usergroup. My file looks like this:

PHP Code:

    'users' => array( 2,9,56 ) , // vBulletin usergroups allowed standard access to chat.
    'mods' => array( 5,7 ) , // vBulletin usergroups allowed access as chat moderators.
    'admin' => array( 6 ) , // vBulletin usergroups allowed access as chat administrators.
    'banned' => array( 1,8 ) , // vBulletin usergroups banned from accessing the chat.
    'customer' => array( 0 ) , // vBulletin usergroups allowed access as customers (Live support mode only). 


But the users who belong to that group get the following message:

The administrator may have required you to register before you can view this page.

I greatly appreciate any insight you can provide.