This is how I would have handled it.
Quote:
Hi blah,
Thanks for inquiring on the progress of our planned upgrade to vBulletin 3.5. Unfortunately, we do not have a time estimate at this point. You can be assured that we are working hard toward this goal as we know this is what out customers want.
Since there is already a discussion on this and to ensure that your voice does not get lost, I am going to merge your thread with the existing discussion.
Sorry for any inconvenience this may cause.
If I can be of any further help, please do not hesitate to ask. Thanks for your understanding.
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