[dc3dreamer]

Paul -- Success! Only one tweak: You need to test the value of 'liveSupportMode' if you want that setting in the FlashChat config.php to have any effect. As you sent it, it's always on regardless of that setting:

if ($GLOBALS['fc_config']['liveSupportMode']) {
    foreach ($GLOBALS['vbulletin']['customer'] as $group) if (in_array($group,$groups)) $userrole = ROLE_CUSTOMER; // Check Customer groups 
}

Sadly the Live Support mode in FlashChat is a bit lame. With it on, any ROLE_CUSTOMER person gets trapped in their Support room, with no way to enter any other room for general chatting with others. I have confirmed on the FlashChat fdorum that this is the case, and posted a wish-list item for it.

Anyway, the vbulletin35CMS.php file you sent me works with the addition of the above conditional test. Turning off liveSupportMode in FlashChat's config.php stops people from becoming ROLE_CUSTOMER types and thus being trapped. Apparently, that setting in FlashChat's config.php doesn't really turn Live Support off all the way. You also have to prevent people from getting into ROLE_CUSTOMER.

Thank you very much!