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Old 11-20-2005, 11:01 PM
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Quote:
Originally Posted by FleaBag
As my second post suggests, I realised I may have been a little harsh. But, for example... I work for T-Mobile, I would get the day off if I had a kid, but would I expect all the customers to wait until I got back into the office before I could deal with their support? It doesn't happen that way if you want to retain custom. The way this has been dealt with is making every vBa Gallery customer want to jump ship away from PP ASAP, there are already talks of rival scripts. You could have welcomed these customers with open arms, and told them about the future. Instead you have left them in a haze of confusion and panic, and I think most people just want you to admit that is the case rather than the approach of 'we don't know exactly what's happening'. That would set me, at least (and I expect a few others) at ease. At the moment it feels like I'm being taken for a ride.
Pretty sure T-Mobile has more employees.......

Has your website died in the past 24 hours where you must get anything done at this minute? I would be more upset with Brian not telling us about this than the people on the receiving end.
 
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