[dc3dreamer]

There is no 'Live Support' support in any vbulletin CMS file.

OK, well I might tackle this. The idea is to cross-reference a VB usergroup with the "customer" identification in FlashChat. In FlashChat there is an option for "Live Support" (not in VB). It operates by creating a separate private "room" called Support for each logged in user in FlashChat that is identified with this "customer" group in FlashChat. The moderators get to see all of the private support rooms as separate rooms in thsir view. Thus, a mod or admin can give private live support to multiple users without others jumping in. I wanted to offer this only to my VB users who are in my "Customer" usergroup. I'll poke around in the FlashChat stuff, as well as your xml file, and see if I can weave it together.

You can shorten the url to just /forum/index.php , close should be false.

Yeah, but I put a full URL there in the example for generality. I didn't know what close was, so I tried it as true and it worked so end of research :squareeyed: I'll fix it in my file. Thanks for the neads-up.

Thanks for making FLashChat-VB integration so easy!