[mtha]

mtha: If you want to change the postbit, edit the postbit_ticket to your liking.

Wow, too far from the rest You should have named it support_postbit or support_postbit_ticket or something like that

Originally Posted by mtha

- Category's moderator(s).

Display ticket lists
Display Assigntech person in ticket list (if none, says unassigned)

Admin Support

- Search ticket by ticketid

optional: browse tickets by category, just like in the forum/post relationship

- User can change type of subscription on his ticket
- Admin can edit ticket (with permission allow editting on)

add to the list:

- Display CatID before editing category name

	<td>[$category[categoryid]] <input type="hidden" name="category[$category[categoryid]]" value="$category[categoryid]"><input type="text" name="categoryname[$category[categoryid]]" value="$category[categoryname]" size=50></td>

- newticket in predefined category
could be "vBSupport.php?do=newticket&catid=xxx" it will select the catid by default, or only display that specific catid

- Search ticket by ticketid, postuserid, open status (open or closed)