Quote:
Originally Posted by TexasAtvs
I also paid 1800.00 up front for a custom design through vbcore which was a 60% down payment for a custom design. I stated I wanted the best design w/ flash possible. I have had a hard time with communication with him. It has now been almost 5 months and the rough draft has been completed for the most part but nothing further is being done. There is always an excuse why he hasn't been able to do anything else. If i ask for certain changes especially after paying that amount of cash he refuses to make any further changes. I have asked him to code the design what he has so far a month ago and I have still yet to see any work or design being coded.
I felt good when I spoke with him in the beginning about the design work, especially b/c he had a good record with all the work he has done, but this has been a horrible experience for me. Especially after already having a bad experience with another designer dameon with insidethepixel.com
I really hope he can correct himself and these issues with his customers. I think he would have good potential if he would learn to do things in a timely manner and respond to emails more than once a week or two weeks.
Sorry for anyone else that has had a bad experience with him, I understand what u are going through.
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I know exactly what you are going through. I had the same bad expericene probability with Dameon White who owned/ran insidethepixel.com. But yeah everything you had said almost word for word the same experience. Kolby is the guy who owns vbcore and yes he has the potential if he would do things in a timely manner. I doubt anything is going to change.
And by the way if you decide to get a refund he won't give it to you. I asked for one and this is what I told from him. When you submit a request a quote for a design and pay any money that you are agreeing to the Terms Of Services on his site which states.
"Once the client has sent any money, there will be no refunds at all. If the customer fails to communicate with vBCore after 2 weeks the contract is considered VOID, vBCore will go out of our way to try and get in touch with you, if you fail to respond the contract is considered VOID and there will be no refunds. All clients, have the right to request a deadline. However, we will give you an approximate or estimated time before completion. If for any reason, the time has passed or can not be met, you will be notified, however there will be no refunds, or money back. We do not offer any guarantees on completions or deadlines. "
So basically two things are going to happen. One you get the design but alot of time has gone by or two you won't get a design and no refund because you agreed to his TOS and/or posted a message stating how unhappy you are. This is what happend to me so...
So I think the more and more people come out and tell everybody else what your experience the better chance we help other people from losing money.
vBCore Warning site
dedicated to exposing Kolby B. owner of vBCore.