maybe I should not have used the word customers.
Users, better?
I know there is no obligation, but after offering the hack for so long and building its reputation, it's sad to see that the person no longer cares. I know there is no reward for this, but I know at least for myself, if I got an email from him giving me the download, he'd be getting a "Donation". What's fair is fair. I have done it several times before with the hacks I "installed". Instead I got turned off to the whole thing and went with another option.