[Mr Blunt]

I'm sorry Roxie,
I should have looked at your error closer the first time.

Take a look at the bottom of it ... I'll requote the relevant part of the error.

`supportpermissions` = '0',
`bluntswhodlpermissions` = '7'
WHERE usergroupid=7;

MySQL Error : Unknown column 'supportpermissions' in 'field list'
Error Number : 1054
Date : Sunday, August 21st 2005 @ 01:14:57 PM
Script : http://XXXXXXXXXXXXXX
Referrer : http://XXXXXXXXXXXXXXXXXXXXXXXXx
IP Address : XXXXXXXXXXX
Username : XX
Classname : vb_database

Answer:
My hack pertains to the 'bluntswhodlpermissions' database column, not the other one above it which is the root of your trouble named supportpermissions.

I pulled a search and found a hack that uses that column.
https://vborg.vbsupport.ru/showthread.php?t=94023

I'll take a guess that you either need to upload HIS bitfield file to the server's XML folder or you need to reinstall HIS software from scratch if that database column doesn't exist. His installation script code DOES (at least attempt to) add that column the "first time" you install his 0.4 version.

If uploading their bitfield file isn't the trouble, try asking that hack's thread.
If they can't fix you up, then definately come back and I will.