Quote:
Originally Posted by Neutral Singh
LOL!! So, you were running the queries for AI talking bot?
|
I only ran the script once and bam, suspended. So i called in and after telling their level 1 what i did he said "unfortunately" i cant help you, your account is suspended. I thought how the hell can you suspend my account when after 30 days you guys can?t do right by me? That's what pushed me over the edge, thinking in my head that im getting screwed over and this is how they treat a customer they?ve been wronging.
Out of all the people there, maybe 3 were really pressing for resolve, which was nice and made me feel better. The rest were useless and as far as im concerned were speed bumps on a road to resolution.
Yesterday their apache server was down. I just threw in the towel and let it be.
They don?t return calls, ever! No matter how professional i acted and reasonable, i never got what i wanted, a proper working server package and or tech support.
AS of this exact moment, the server has been running (from what ive seen) well. Hasn?t gone down and maybe they worked the quarks out... maybe. Its only been about 12 hours, at least I don?t have 750+ emails from vbulletin telling me there?s an error with connecting to the sql.
Part of my anger/bitterness is due to their lack of tech support. In any business when you continue to screw up you tend to lose customers. And even if they don?t move (like i haven?t..yet) , customers write long posts showing their misfortune with the company.
Ipower sucks. That's it. I?ve been taught my lesson and now i know. I will never ever tell a client to use ipower, nor will i opt to use it for my own personal sites.