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CMX_CMGSCCC · #32 08-12-2005, 11:20 PM

Maybe there has to be something in the PHP to cache the error messages properly for some vB setups. Maybe KirbyDE can help here, I will try to PM him about it.

As of right now it does not allow the support admins to be notified of new tickets. But its on the list of stuff to do at the moment. I want to add the following options to it before it goes to version 1.0

1) Option to be notified via PM/Email (probably check boxes)
a) For all new tickets.
b) For replies to only tickets that you are assigned to.
c) For all replies no matter who is assigned (not sure this is necessary though).
These options will apply to not only the support admins, but even for the users if they want to receive a PM/Email upon a reply to their ticket too.

2) Ability for admins to search for tickets. i.e. Search for all new tickets since your last visit, or search all tickets / replies in a category for usernames or userids and more.

3) More navbar options like listing new tickets, or tickets with replies since your last visit.

And anything else I can think of along the way. The dev on these features will be done over time, as I'm really busy as of late with my webpage http://www.cmgsccc.com and moving to our new house this coming week as well.

-CMX

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