Each one is entitled to his opinion. I find it the best chat hack for vB, since it integrates completely with vB and allows you to customize it, to suite your site needs. I tried a couple of others, but either they had no connection to vB or (even worst) didn't allow you to customize even the way the screen looks.
I find vBChat the best for my needs, that does not necessarily make it suitable for yours.
Rgds
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