[tamarian]

Originally Posted by Spinball

Sorry, I don't know what Exim is or how to view the contents of the mail file. Though we've sent some test emails to that account.
The scheduled task log for collect reports 'No matches found'.

What email software is installed on your server?

A couple of things might be happening:

1. The file does not contain bounced emails, just regular emails, spam and the usual viruses, etc.

2. The file contain bounced emails, but no MTA bounce reports.

If it's #1, you may need to create a new email account for the sole purpose of using for vBouncer, so the file will contain only bounced emails.

If it's #2, your MTA doesn't generate bounce reports. This should be handled by the next version I'm working on.