[Brad]

Originally Posted by metfan

I clicked on your link, and I get a window that asks for my user name and password, nothing about an email address. If you notice I even re registered and tried using the customer number and password, user name and password, even email address and password, just to make sure i'm covering all the possibilities. Then i get the message telling me i've enetered the wrong info, and i haven't. And the same thing with the lost password form, it tells me again my email address isn't in the database. I keep going in circles and i'm doing EXACTLY what the email says to do. What a joke!

The info you must enter is the same as the info you enter for the members area (infact that link gose to it) . If you are having trouble getting to that page with your customer number and password email support@vbulletin.com