Actually, you are absolutely correct, I am basing my opinions of this site threads like these:
http://www.vbulletintemplates.com/mo...ead.php?t=5103
http://www.vbulletintemplates.com/mo...ead.php?t=5201
http://www.vbulletin.com/forum/showthread.php?t=91574
As well as dozens of complaints we get through the vBulletin Support System. Really has nothing to do with the current staff, though having more staff and more admins to cover for the fact that the primary admin is stretched tight at the moment would go a long way in being able to resolve these problems. That the site is running an insecure beta after 4 new releases have been made when the upgrade takes all of 10 minutes to do is another issue but not as pertinant as dealing with customer complaints about the site on a continual basis.
Anyway, I will be going away for the weekend and will see if this site is upgraded when I return. At that time I will contact the owners of Jelsoft because if it isn't then it is not in the companies best interest to support this site further.