OK, let's take it one at a time.
1. Predefined comments for warnings. In a sense this exists already, it is the description of the Warning Type. You can use that as a comment, and just activate the option to send this as a comment. But you are right, this whole thing needs some change. Next version, hopefully.
2. Include a copy of the original message in the Warning PM or email. This can be done, maybe next version.
3. Customizable message. I do not think this will be done, the reason being that the whole idea behind AWS is to make the moderators life easier. If we were to add more work to them, it makes it a moot point.
OK, 2 out of three, you must be a happy man!! LoL
The No2 is done, but I need some help on the No1, so please check the thread I've created in this forum, for providing your opinions.
Rgds
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