@Ismba
I didn't see you asking for support in this thread. Contacting a Hack coder by PM without previously posting in the public thread and being asked to take it private, is by most people considered "not done". Most people would not even react on unsolicited PM's. I would say you can be glad that you got a first reaction at all.
I suggest you try to ask your support questions just here in the thread next time.
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