Thread: HelpDesk v1.63
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  #438  
Old 04-19-2005, 07:10 AM
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yinyang yinyang is offline
 
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Quote:
Originally Posted by TheMusicMan
D'oh... now why didn't I think of that eh!!! Thaks.

Also: I have a suggestion. Is there a way to have the number of tickets for each category (i.e. Unresolved, Resolved, New etc) shown in say the welcome panel for those who can answer support tickets...? Not very well articuklated but essentiall what I mean is... is there a way to see the number of those tickets somewhere on the forumhome (or anywhere) for those who can respond to tickets. It would be great if underneath the "Private Messages: n" in navbar I could see how many tickets there were in each section. Would also be good if those who have submitted a ticket could see if there is a reply awaiting them...
numbering would be cool and i guess that could easily lead into counting ticket replies,etc.?
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