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pbw · #**357** 04-10-2005, 10:47 AM

Quote:

Originally Posted by red_baron2000

maybe this can help in the meanwhile

https://vborg.vbsupport.ru/showpost....&postcount=312

Thanks red baron, i'll definately apply the tip shortly (might as well wait on the update for now). Your post was actually exactly the one i was referring to

good stuff, a help desk feature i can't live without. Far too busy/lazy to manually check all day, and expect other staff to all do the same.

Quote:

Originally Posted by WhSox21

I made it so it was intended that you can read all tickets

imo, this is a very bad idea to do intentional. People requesting support for various things tend to include sensitive information within their ticket. If it wasn't semi private/sensitive, then they probably would just post it publically.

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