[WhSox21]

Originally Posted by ESADCG

I get this error when trying to delete a ticket.

Database error:
Invalid SQL: INSERT INTO vb3_ticketdeleted SELECT * FROM vb3_ticket WHERE ticketid = 3
mysql error: Table 'vb.vb3_ticketdeleted' doesn't exist

mysql error number: 1146

Date: Wednesday 09th of March 2005 11:03:45 AM
Script: http://****/VB/helpdesk.php?do=delete&tid=3
Referer: http://****/VB/helpdesk.php?do=ticket&tid=3

Then I tried to do a full uninstall, got error on step 3. Dont remember what it was. So i manually deleted all the tables from the database and tried to do a fresh install with the latest version.

I get this error.

Invalid SQL: INSERT INTO vb3_settinggroup (grouptitle, displayorder, volatile) VALUES ('helpdesk', '2000', '0')
mysql error: Duplicate entry 'helpdesk' for key 1

mysql error number: 1062

Date: Wednesday 09th of March 2005 11:34:52 AM
Script: http://****/VB/admincp/helpdesk_inst...install&step=3

Run a full uninstall of the settings. Just click the link that says Uninstall Settings. Download verion 1.54 rather than version 1.53 and then try to install it. That error was the only fix of version 1.54.