Thread: HelpDesk v1.63
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Old 03-09-2005, 07:44 AM
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TheMusicMan TheMusicMan is offline
 
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[QUOTE=WhSox21][QUOTE=TheMusicMan]What I was trying to pointoutwas:what if a forum member belongs to many vB UG's, andseveraloftheseUG's have different permissions in the Ticket System -whichUGwillhave prescedence wqhen assigning Ticket permissions??
Quote:
I understand what you're saying here. See if you follow with this.Would it make sense to give that user the 'Yes' value or permission ifthey have that permission in any usergroup they belong to? Let's lay out a senario:
Usergroup 1
Can Create Tickets - Yes
Can Resolve Tickets - No

Usergroup 2
Can Create Tickets - No
Can Resolve Tickets - Yes

Usergroup 3
Can Create Tickets - No
Can Resolve Tickets - No

User 1: PUG - 1, MUG - 3
So the user can create tickets but cannot resolve tickets.

User 2: PUG - 1, MUG - 2
So this user can create tickets and can resolve tickets.

User 3: PUG - 3, MUG - 1,2
This user can do both actions because the member usergroups would set their permissions above their primary usergroup.

I personally think that would be the best way to do it but I could bewrong with my thinking. Let me know what you think about this!
So this example just uses logical OR to determine the permissions yeah?

>If PUG OR SUG then assign permission...?

I'd tend not to agree with that sorry. I'd say there are certain ticketsystem permissions that can be set from PUG, others that can be setfrom a combination of the two UG's.
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