Thread: HelpDesk v1.63
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  #275  
Old 03-09-2005, 06:41 AM
WhSox21 WhSox21 is offline
 
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[QUOTE=TheMusicMan]What I was trying to point outwas:what if a forum member belongs to many vB UG's, and severaloftheseUG's have different permissions in the Ticket System - whichUGwillhave prescedence wqhen assigning Ticket permissions??
[QUOTE]
I understand what you're saying here. See if you follow with this. Would it make sense to give that user the 'Yes' value or permission if they have that permission in any usergroup they belong to? Let's lay out a senario:
Usergroup 1
Can Create Tickets - Yes
Can Resolve Tickets - No

Usergroup 2
Can Create Tickets - No
Can Resolve Tickets - Yes

Usergroup 3
Can Create Tickets - No
Can Resolve Tickets - No

User 1: PUG - 1, MUG - 3
So the user can create tickets but cannot resolve tickets.

User 2: PUG - 1, MUG - 2
So this user can create tickets and can resolve tickets.

User 3: PUG - 3, MUG - 1,2
This user can do both actions because the member usergroups would set their permissions above their primary usergroup.

I personally think that would be the best way to do it but I could be wrong with my thinking. Let me know what you think about this!
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