[TheMusicMan]

Originally Posted by WhSox21

Thanks again for the feedback and the greatcomments.Ireally do appreciate it. It's comments like that, that makeuscodersenjoy what we do.

Now, back to the hack. As it seems like you know whatyou'retalkingabout maybe we can work through this together. Here ismyquestion toyou:
Why only a few settings based on the SUG versus all of the settings?
How I see this happening is as follows. You have PUG which saydoesnotallow users to take ownership of tickets. But, this same userisamember of a SUG which does allow them to take ownershipoftickets.Because this gives the users more access I would think thatitwould bebest to just automatically give those users that access. Sonomatterwhat setting it is, if a user is given access to that settinginany ofthe usergroups they are members of then they would then getthataccessbecause they obviously should due to the fact they havethataccess inone of their usergroups.

Sorry if this doesn't make sense, it's 3AM here and I'm attempting to write a paper!

Me... know what I am talking about... naaahhhhh... you have the wrong person...:laugh: hehehehe - I try...!

Looks like I was talking through the wrong end of my digestivetractwhen I wrote that there though eh! What I was trying to point outwas:what if a forum member belongs to many vB UG's, and severaloftheseUG's have different permissions in the Ticket System - whichUGwillhave prescedence wqhen assigning Ticket permissions??

So, say: If I am a member of two UG's, both of which have 'Can Create Tickets' set to Yes, but only one of them has 'Can Resolve Ticket'toYes,which UG then has prescedence in the Ticket System...? As I belong toboth UG's, am I allowed to resolve tickets or not? See the confusion?

I would say that in this particular case, the prescedence needs to be with whichever UG states 'Can resolve Tickets' = No

This could be further confused by: what if both of these UG's aresecondary UG's? how do you determine which UG gives priority??

Hope that clarifies (or not!!!)

PS: you are very welcome to those comments... they indeed are true!