[WhSox21]

Originally Posted by TheMusicMan

Hi WhSox21

Great mod... thanks for this.

One thing I noticed after a fair amount of testing is that the Ticket System Permissions are based on the vB Primary Usergroup and not any of the vB Secondary USergroups.

I don't wish to allow accecss to the ticket system to all registeredmembers of my board, but just to those members who I have added in anadditional secondary usergroup. However, the ticket system doesn't accept/abide by the permissions of secondary usergroups.

Also... and more importantly... not all my SMods will be Ticket Gurusand I therefore need to create a new secondary usergroup whichwill contain those who can reply, resolve and take ownership oftickets... the thing is, the system won't accept those usergrouppermissions and I can't do this unless I set those peoples primaryusergroup as "Ticket Guru" - and I don't want to do that.

Have I got this wrong? Is there a way around it...?

Ta

You are 100% correct in this testing. I believe I stated that it was based on primary usergroups in the past, if I didn't I'm sorry and it was intended. I've yet to see interest in this secondary usergroups, but now that I've seen this I will program it for the next version. It takes a lot more work due to the fact that I have to do this without file edits. I basically have to reinevent the wheel by doing what vBulletin already has. Anyways, I'll make sure this is a feature in the next version. As for your moderators, this would give them the ability to show the links on the left but not actually use them. To be honest, this will probably be the first release before any new features are added as people may report this as a 'bug', although it is not because of how it is programmed. It shouldn't be a ton of work to change this around to check to see if users have this access. The way it will work though is with any usergroup they are apart of it will give that user access to certain things based on the highest usergroup's ability. So for example, if the primary usergroup does not have the ability to create tickets but a membership usergroup does, it will still allow them because they are apart of that usergroup. Sorry for all the attempt at the explanation but I'll do my best to get this out soon. I understand this is a need feature, not only for you but for myself :nervous:.

Thanks for showing intrest in this and letting me know someone actually has tested this extensively as this shows me there aren't many bugs how I coded the conditionals. I really appreciate the work done to prove this! :surprised: